Contact information

We are here to help! Whether you have questions about sizing, shipping, or your order, please reach out to the KMbridal team through any of the channels below.

Get In Touch

  • Customer Support
    • Email: contact@KMbridal.com
    • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
    Phone Support:
    • USA: +1 (213) 960-2323 (Customer Support)
    • China: +86 136-9690-8338 (Supply Chain Inquiry)

Business Address

  • Important: Please do NOT return items to the address below. This is our company address, not the return warehouse. Any returns sent here without prior authorization will be at the customer's responsibility, and the customer will be liable for any resulting costs or losses.

    Note: For returns, please contact us first to receive specific instructions and the correct return warehouse address.

    USA Office & Operations
    • PURETRENDY INC
    • 259 S Center St, Num 258
    • Casper, WY 82601, USA
    Supply Chain & Administrative Office
    • Xiamen Ruihefeng Trading Co., Ltd.
    • Room 207B9, No. 196, Linhoushe, Huli District
    • Xiamen, Fujian 361015, China